Service
Customer Support and Training
Persico offers comprehensive after-sales service to ensure that our delivered tools and machinery achieve the highest level of availability and performance.

Customer Support and Training - Map

All our systems can be directly linked to our after-sales department via Ethernet connections, installed as standard in all control cabinets, so as to guarantee the immediate diagnosis of potential problems.

Our standard warranty service includes:

  • Spare part service
  • Remote service
  • Maintenance
  • Emergency service
  • Training
  • Production support
  • Revamping of tools and machinery
  • Relocation

 

Persico’s standard service can be expanded by special agreement to meet your company’s special needs. We offer:

  • Preventive equipment maintenance plans
  • 24/7 remote assistance
  • Smart glasses for live stream service 
  • Extra training sessions
  • Remote monitoring and data collection for productivity analysis

 

Persico’s presence in various countries around the globe, including the USA and China, and our close collaboration with partners worldwide are among the keys to our success in supporting customers after the commissioning of our production systems.

 

  • USA – MICHIGAN
  • USA – SOUTH CAROLINA
  • GERMANY
  • MEXICO
  • POLAND
  • PORTUGAL
  • CZECH REPUBLIC
  • ROMANIA
  • SPAIN
  • HUNGARY
  • UK
  • MOROCCO
  • BRAZIL

 

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